Archive for the ‘Inmate Communication Tech’ Category

CEO of Securus Technologies, Rick Smith Helps Keeps Law Enforcement Safe

Wednesday, May 17th, 2017

CEO of Securus Technologies, Rick Smith, the chairman and chief officer of Securus Technologies, has been the leader in security technologies since 2008. Law enforcement and many correctional facilities rely on it daily. His efforts, through the company he represents, help keep us all safe.

Rick Smith started out receiving his associates degree in technology from Rochester Institute of Technology before his bachelor’s degree in engineering was received from the State University of New York. Afterwards, he continued his education by completing his Master’s in engineering from the State University of New York. More than just that, he earned his MBA from the University of Rochester’s Simon School afterwards.

Those accomplishments were significant and demanded the same level of dedication that Securus Technology offers to its clients. He has led the company into the future, making each step of the journey even better than the last. Read more on

Before leading as CEO of Securus Technologies, he filled several positions at Global Crossing North America Inc. There, he was controller and chief information officer from 1972 to 1998. Other roles he has filled has been as the president of Frontier Information Technologies, director of Network Plant Operations and business development director.

From 1998 to 2000 he was Chief Financial Officer at Eschelon Telecom Inc., and from 2000 to 2003 he served as president, then was promoted to CEO. During his tenure at that company, he worked and was able to raise the revenue for the company to $30 million. He remained there until 2007.

By 2008 he was hired to his current position at Securus Technologies where he helps law enforcement agencies remain in communication safely. Manned by their own staff of agents to assist, the company performs 600% better than the competition. Not to mention, the company is responsible for over $600 million patents in the industry. That success rate is uncontested in the field. Working daily to perform tasks in public safety, Securus will carry us into the future and help keep law enforcement safe. That keeps everyone just a little bit safer. Perhaps even a lot safer, thanks to Rick’s hard work as acting chairman and chief officer.

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Securus Technologies In Crime Prevention

Thursday, May 11th, 2017

Safety is essential. It always comes first to everyone. It is the desire of every human being to live in a crime-free environment that is safe and secure. That is why the state has put public safety procedures, law enforcement, and correction agencies in place to protect its citizens and everyone living in their country. They also ensure a safe environment to carry out business and consequently enhance economic growth. Technological advancement has made civil and criminal justice more efficient and effective.


One company by the name Securus Technologies is leading in providing solutions in the investigations and corrections to prevent crimes using modern day software. The headquarters of the company is in Dallas, Texas. It serves more than 3,000 public safety, correction agencies, and law enforcement facilities across the country. Securus Technologies offers information management services. They utilize phone calls monitoring services that collect crime-related information that is used by the authorities to detect any criminal activity. They later take the right measures to combat it. This information can also be used to make arrests and to do further investigations. This has revolutionalized the incarceration environment in a big way. It has helped to improve public safety.


Securus Technologies has also improved a lot on jail security posture with its emerging capabilities and investigations enormously. Their technology has allowed the conducting of the investigation in the case of a complaint on any form of harassment or a potential threat. This has enabled the authorities to take the appropriate measures such as offering a restraining order if need be. Their reporting data has also allowed the reduction of contraband cases. They have a covert alert feature that allows a suspect to be taken into custody. Securus Technologies also has LBS software that can help to recover illegally acquired assets including money laundered, drugs, and other crime-related assets. Securus Technologies is changing the security world. It is making the security process reliable and the world a safer place.



Securus Technologies introduces ConnectUs Automated Forms Platform to avoid time wastage

Monday, September 12th, 2016

About Securus Technologies

Established in 1989, Securus Technologies is the world leading provider of technological solutions for criminal and civil justice. Its headquarters are based in Dallas, Texas. Currently, the company has an estimate of 1,000 employees and has contracted with more than 2,600 correctional facilities.

The company is highly committed to providing quality services to their customers. This is evidenced by the recent announcement to introduce Inmates and grievance, an application available on ConnectUs. This is a clear indication about how the company is striving to update their consumers with the most efficient and latest technologies. For instance, paper forms have been widely used in correctional facilities by inmates to address their requests including complaints, registration forms, and medical reports. This method has proved to be time-consuming as the correctional officers spend a lot of time filling, storing and duplicating the forms.

With the implemented software, customized forms can be readily formulated for various requests and availed to inmates. Additionally, it does not involve printing and takes less time when you want to change a form. The application has brought a transformation from manual input to digital automation. Averagely, 13.8 forms are automated and processed by Securus per month for every inmate allowing correctional officers to concentrate on safety. Apart from being the easiest to implement, the ConnectUs Inmate Forms and Grievances software also benefit the inmates by allowing self-service access and the ability to view the status of the forms where they can appeal or accept them. It will also help reduce expenditure as the paper cost will be minimized.

The new platform not only gives inmates facilities and services never experienced before but also offers full control on what they can access and when. It also ensures that full control is exercised by the correctional facilities on the content accessed by the inmates.