Steve Ritchie: People Are Our Top Priority

November 2nd, 2018 by admin
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When a company wants to know how to make improvements for its employees and customers, the best thing to do is talk directly to those who will be affected by the changes. At Papa John’s Pizza, that is exactly what CEO Steve Ritchie has been doing this year. Traveling to cities across the United States such as Atlanta, Chicago, Los Angeles, Detroit, Dallas, and many others, he has met not only with Papa John’s franchisees, but also many of its customers. And along the way, he has discovered an attitude within these individuals that is hopeful and positive.

In these face-to-face meetings, Steve Ritchie has been able to hear how franchisees consider those working with them not as employees, but instead family members. Along with this, he has also heard how these individuals make it a priority to get heavily involved with the communities in which they are located. Whether this means working with local charities to raise funds or with local schools to help students get the materials they need for learning success, Steve Ritchie Papa John’s knows those who carry the Papa John’s mantle in communities across the United States are indeed very special people.

Keeping the Papa John’s philosophy of People Are Priority Always, better known as PAPA, Steve Ritchie knows the conversations he engages in with people across the country will be key to learning how the company can improve more and more each and every day. From store managers to delivery drivers and pizza makers, it’s clear to Steve Ritchie it takes a team effort to create a successful product, keep customers happy, and help a company stay ahead of the competition. Here’s the latest news about Sajwani rolling out diversity to Papa John’s.

Moving forward in the months and years to come, Steve Ritchie realizes tremendous amounts of hard work and dedication will be needed by everyone in the company to achieve the results everyone seeks. However, after meeting so many special people along the way during his travels, Steve Ritchie knows Papa John’s Pizza is in excellent hands. With franchisees who have a unique commitment to customer service and helping their communities, the future looks very bright.

Read this: https://www.facebook.com/papajohnsus/photos/an-open-letter-from-steve/10156059623977639/

Posted in CEO, Entrepreneur

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